Q1: What is your minimum order quantity (MOQ)?
A1: Our regular MOQ is 1 unit for trial orders, to facilitate customers to test product quality and adapt to the local market. For bulk orders, we will provide very competitive price discounts according to the order quantity.
Q2: Can you customize the products according to our needs?
A2: Yes, we support full customized services. We can adjust and design the product size, axle number, suspension type, load capacity, body structure, color and other configurations according to your actual transportation needs, working conditions and local market access standards. Our professional technical team will provide exclusive drawings for your confirmation before production.
Q3: What certifications do your products have?
A3: Our enterprise is listed in the announcement directory of the Ministry of Industry and Information Technology of China, and all products have passed the national compulsory CCC certification. We also have ISO9001:2015 international quality management system certification. For tank products and special models, we can provide corresponding pressure vessel certification and other export certificates according to the access requirements of your destination country.
Q4: What is your after-sales service policy?
A4: We provide a 12-24 month basic warranty for all products (depending on the product model).
Q5: What payment terms do you accept?
A5: We mainly accept T/T (30% deposit in advance, 70% balance before delivery) and irrevocable L/C at sight. For long-term cooperative partners, we can also negotiate more flexible payment terms.
Q6: What documents will you provide for customs clearance?
A6: We will provide a full set of standard export customs clearance documents, including commercial invoice, packing list, bill of lading, certificate of origin, product certification and other required documents according to the requirements of your destination country, to ensure smooth customs clearance.